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K9 Media Ltd will charge interest under section 69 of the County Courts Act 1984 at the rate of 8% per day on debts which are un-settled within the agreed payment period as stated above.
It is the client’s responsibility at all times to request a copy of K9 Media’s full terms of business/advert acceptance policy.
Design & Orientation: It is the client’s responsibility to provide artwork in agreed format plus any copy/editorial required to fulfil the booking as described above within the agreed timescale. Any artwork produced by K9 Media or a K9 Media representative will remain the copyright of K9 Media at all times unless otherwise agreed in writing.
ALL CANCELLATIONS ARE SUBJECT TO A CANCELLATION FEE OF 25% OF THE GROSS ADVERT/CAMPAIGN COST. CANCELLATIONS MUST BE RECEIVED IN WRITING 10 WORKING DAYS PRIOR TO COPY DEADLINE. ADVERTS CANCELLED AFTER THIS PERIOD WILL BE INVOICED IN FULL. PAYMENT IS DUE 30 DAYS FROM DATE OF BOOKING OR IMMEDIATELY UPON PUBLICATION OF YOUR FIRST ADVERT DEPENDING ON WHICH DATE FALLS FIRST.
Company Registered In England No 5633591. VAT registration No: 873227612
Total Pet Publishing Privacy Policy
This privacy policy sets out how Total Pet Publishing (hereto referred to as TPP) / K9 Media Ltd uses and protects any information that you giveTotal Pet Publishing (TPP) / K9 Media Ltd when you use this website.
Total Pet Publishing is a trading style of K9 Media Ltd.
K9 Media Ltd is a company registered in England (no: 5633591 / VAT no: 873227612)
You can write to us at any time at:
BOX 9279
Mansfield
NG20 0WU
Delivery & Fulfilment
We are primarily a digital media company. As such, delivery of products is provided via electronic transfer. Should you need to contact us regarding delivery status of an electronic or media product, please email: admin@totalpetpublishing.com stating providing details of your order and your receipt number.
Refunds & Cancellations
All refund and cancellation requests should be directed to admin@totalpetpublishing.com or call us on 0845 1631238.
We provide service on a 30 day money back policy.
TPP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
TPP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2012.
What we collect
We may collect the following information:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest including those owned and operated by TPP. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@totalpetpublishing.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We do not store credit card details nor do we share customer details with any 3rd parties.